PRIVACY POLICY
Singularity Educators (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of our students, parents/guardians, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect - We may collect the following types of information :
(a) Personal Information : Full name of student and/or parent/guardian, Contact details (email, phone number, address), Date of birth, gender, and class/grade, Academic details (school name, marks, competitive exam preferences), Payment information (for course enrollments)
(b) Non-Personal Information : Browser type, operating system, and device information, IP address and approximate location, Website usage patterns through cookies and analytics tools
2. How We Collect Information - We collect information when you fill out registration or inquiry forms on our website, contact us via phone, email, or chat, sign up for classes, events, or mock tests, make payments through our secure payment gateways, interact with our website (cookies, analytics, etc.).
3. How We Use Your Information - We use collected data to provide and manage our coaching programs, communicate important updates, schedules, and announcements, process payments and issue receipts, personalise learning materials and academic recommendations ,improve our website and services, comply with legal obligations.
4. Sharing of Information - We do not sell or rent your personal information to third parties. We may share information only with trusted service providers (payment gateways, SMS/email providers) for operational purposes, government or legal authorities, if required by law, our academic partners or affiliates (only if necessary and with proper safeguards)
5. Data Security - We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure payment processing, restricted access to personal data by authorised staff only. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies - Our website may use cookies and similar tools to enhance your browsing experience, remember your preferences, analyse traffic and improve site performance. You can disable cookies in your browser settings, but some features of the site may not work as intended.
7. Your Rights - You have the right to access and request a copy of your personal information, request corrections to inaccurate information, request deletion of your data (subject to legal requirements), opt out of marketing communications. To exercise these rights, please contact us at "singularity.educators@gmail.com".
8. Third-Party Links - Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy - We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.